Holds must be for a Minimum of 1 Week and a Maximum of 1 Month.
You have the option to put your membership on hold for any reason.
Membership hold requests must be submitted no less than fourteen (14) days before your scheduled hold start date. Exceptions to the notice period, will only be granted where medical evidence has been supplied – no later than one day after the request has been made. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.
Upon expiration of the hold period that you select, your account will automatically reactivate and regular membership payments will resume. If you wish to extend for longer you will need to submit another form before the current one expires, with the same conditions as above. The summation of all hold periods can only equal to a maximum of 3-Months.
If you choose to cancel your membership during the hold period, the standard written cancellation notice requirement stated in our membership terms and conditions, is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).